Getting your MacBook Pro Retina repaired is fast & easy using our nationwide mail in service.

We are a team of professional technicians with years of experience in the tech industry. Located in the heart of Silicon Valley, we are on the cutting-edge of innovation and our professional repairs reflect this quality. A step above the competition, we have years of experience in all kinds of electronic repairs, including smartphones, tablets, laptops, and even gaming consoles, we do it all. Our team is equipped with cutting-edge, professional equipment to ensure that repairs are successful time after time. Trust us to have the experience, the parts, and most importantly, the knowledge to repair your MacBook Pro Retina. We are BBB certified! We have a reputation to protect, and we are on Yelp. Check us out! We are KT Electronics. Your satisfaction is our number one priority.

*This is our APPLE LAB  special promotion price, limit two per customer. For repeat customers, or wholesale clients, please contact us for more information.

What We Fix:
-Liquid Damage
-No Power
-No Video
-No Wi-Fi
-Shutting Down
-Etc. The list goes on. If you have a particular problem and are unsure if we can fix it, message us and we will let you know!

We offer 2-4 day turnaround time for initial diagnostics, which checks for problems and possibly even repair the problem. Please note: Some jobs will require more time and labor, and depending on the problem, there might be additional costs. 24-48 hour priority service is also available upon request. If at any time you have any questions or concerns, or just want to check in on the status of your repair, please feel free to contact us.

All of our repairs have a 90-day warranty. If we did not fix the problem, send it back! We will fix it again!

If in any case we cannot fix the problem, we will contact you via email or phone. You will then be refunded, for return shipping. As an alternative, we also provide low prices for working logic boards, which can be used to replace your old one for an extra fee.

This repair service only covers repairs to the logic board. It includes the component chipset repair or replacement within the logic board. We will provide parts for any on-board components that may need replacing, but if the damage is too extensive and the system is not repairable, we may offer you a logic board replacement as an alternative. Prices for a logic board replacement will vary depending on your system’s specs. More information will be provided if a logic board replacement is necessary. This repair is also for non-tampered laptops only. If your laptop has been tampered with, there will be an extra  diagnostics fee that is not refundable. (Credited towards total repair cost.) Total cost of a successful repair for a laptop that has been tampered .

Considered Tampered:
-Repairs were previously attempted
-Logic Board has been washed with chemicals
-Components are missing from the board

Not Considered Tampered:
-Opened bottom panel to take a look, or dry from water damage
-Removing the Hard Drive

This service does not cover the following:

-Dead battery and AC power adapter
-Defective CPU and Memory
-Defective Hard Drives and CD/DVD ROMs
-Cracked LCD/LED screens
-Defective keyboard and trackpads

Please note: If keyboards, trackpads, speakers, LCD cables and other major parts (parts that cannot be repaired) need to be replaced, we will contact you before attempting any repairs.

Disclaimer: We handle your data very carefully, however if you have important or sensitive data that you cannot afford to lose, please remove your hard drive before sending in your system. You can also securely back it up before shipping your system to us. We are not liable for lost data.

After Purchasing the Listing: 

1. Write us a quick note that includes your name, eBay username, phone number, email address, full address to ship back to, and a brief description of what is wrong with the laptop. This note will need to be included with the laptop when you ship it to us.

2. Securely package your laptop without the AC adapter and make sure that it will be secured from dents and drops during transit. Please send only your laptop. We will not be liable for anything else that is included with system, such as chargers, or special boxes. Make sure that the packaging does not declare the value of the item.

3. Ship the item to us using your preferred carrier (UPS, FedEx, USPS, etc.) Make sure to insure the package as well. We will not be liable for packages that were damaged because they were poorly packaged, or for packages that were lost in transit. Please also send us the tracking number for the package so that we can follow up on its delivery.

4. Upon its arrival, we will run diagnostics on your laptop and will perform the necessary repairs. If there are any problems, we will contact you before taking action. Once the repairs are completed, we will stress test your laptop using “Apple Service Diagnostics”. We will test and retest your laptop to ensure that there will be no further problems.

5. We will then package and ship the item back safely to you. Return shipping on us!

Shipping Address:

Please purchase one of our listings and when you’re ready to ship your system, send us a message and our shipping address will be provided. You can also search us up. (APPLE LAB Electronics)

We look forward to serving you!

Due to recent changes in APPLE LAB listing policy, we are no longer able to display additional contact information, or our shipping address in our listing. We apologize for the inconvenience, but please feel free to contact us if you have any questions. We will always get back to you within 24 hours, excluding Sundays and holidays.

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