Getting your MacBook Pro repaired is fast & easy using our nationwide mail in service.
We are a team of professional technicians with years of experience in the tech industry. Located in the heart of Silicon Valley, we are on the cutting-edge of innovation and our professional repairs reflect this quality. A step above the competition, we have years of experience in all kinds of electronic repairs, including smartphones, tablets, laptops, and even gaming consoles, we do it all. Our team is equipped with cutting-edge, professional equipment to ensure that repairs are successful time after time. Trust us to have the experience, the parts, and most importantly, the knowledge to repair your MacBook Pro. We are BBB certified! We have a reputation to protect, and we are on Yelp. Check us out! We are Apple Lab Electronics. Your satisfaction is our number one priority.
*This is our Apple Lab special promotion price, limit two per customer. For repeat customers, or wholesale clients, please contact us for more information.What We Fix:
-Any Keyboard Issues Including Full Keyboard Replacement
-Trackpad Issues Including Replacement
-USB Port Not Working
-Webcam Not Working
-Charging Problems/Battery Replacement
-Bluetooth Connectivity Issues
-Software Problems (Freezing/Slow)
-Hardware Issues (Not Powering On)
-Etc. The list goes on. If you have a particular problem and are unsure if we can fix it, message us and we will let you know!
You can also call us during business hours (Mon-Sat 10AM-8PM PST) and speak to real technician. Please inquire!
We offer 2-4 day turnaround time for initial diagnostic, which checks for problems and possibly even repair the problem. Please note: Some jobs will require more time and labor. Even if the issue is related to the logicboard, we will be able to repair at the component level usually at no additional cost. 24-48 Hour priority service is also available upon request. If at any time you have any questions or concerns, or just want to check in on the status of your repair, please feel free to contact us.
All of our repairs have a 90-day warranty. If we did not fix the problem, send it back! We will fix it again!
Please note that the purchase of this listing will cover any one problem listed above. In case there is more than one problem you would like fixed, we will do our best to fix it within the covered amount, but there might be additional costs, e.g. additional parts and labor. We will always contact you before attempting any repairs that require additional costs and will always give you the most reasonable price.
If in any case we cannot fix the problem, we will contact you via email or phone. You will then be refunded, minus $20 for return shipping.
This service does not fully cover the following:
-Cracked screen or LCD/LED repair/replacement (For any one of these problems the cost will be $180 total. $240 for both cracked screen and bad LCD/LED)
-Logic Board Replacement (Prices for logic board replacements vary. Please contact us for more details)
This repair is also for non-tampered laptops only. If your laptop has been tampered with, there will be an extra $50 diagnostics fee, which is not refundable, even if repairs are not successful (This fee is credited towards total repair cost.) Total cost of a successful repair for a laptop that has been tampered with is $199.
-Repairs were previously attempted
-Logic Board has been washed with chemicals
-Components are missing from the board
Not Considered Tampered:
-Opened bottom panel to take a look, or dry from water damage
-Removing the Hard Drive or RAM
This listing is also for Non-Retina models only. For Retina models, please check out our other listing. Apple Lab item number: 191800222663
After Purchasing the Listing:
1. Write us a quick note that includes your name Apple Lab username, phone number, email address, full address to ship back to, and a brief description of what is wrong with the laptop. This note will need to be included with the laptop when you ship it to us.
2. Securely package your laptop without the AC adapter and make sure that it will be secured from dents and drops during transit. Please send only your laptop. We will not be liable for anything else that is included with system, such as chargers, or special boxes. Make sure that the packaging does not declare the value of the item.
3. Ship the item to us using your preferred carrier (UPS, FedEx, USPS, etc.) make sure to insure the package as well. We will not be liable for packages that were damaged because they were poorly packaged, or for packages that were lost in transit. Please also send us the tracking number for the package so that we can follow up on its delivery.
4. Upon its arrival, we will run diagnostics on your laptop and will perform the necessary repairs. If there are any problems, we will contact you before taking action. Once the repairs are completed, we will stress test your laptop using “Apple Service Diagnostics”. We will test and retest your laptop to ensure that there will be no further problems.
5. We will then package and ship the item back safely to you. Return shipping on us!
Please purchase one of our listings and when you’re ready to ship your system, send us a message and our shipping address will be provided. You can also search us up. (Apple Lab Electronics)
We look forward to serving you!